Minimizing China Sourcing Problems
You can minimize your quality, technical and delivery problems with your
Chinese suppliers by educating yourself on a better mode of supplier
management of supplier culture, communications, workers, management and
business styles. Most times I had to solve manufacturing problems,
supplier-buyer technical disputes, or quality issues, which are created
by US or European high flying VPs, technical or procurement executives,
whom after a few trips to China, or working under the umbrella of a big
multinational, claimed they know everything about China and then
proceeded to create problems for their China suppliers and their own
companies. Here is what they are doing wrong:
china sourcing company,
like other fast moving emerging companies, have management people which
switched jobs constantly and climbed the management ladder rapidly
without time to gather management or working skills. Most are hired for
good spoken English, but not talents by corporations setting up offices
inside China.Most are hired in a hurry.
Local managers imagine themselves to a higher status when working
for a foreign corporation like IBM or GE, and in their communication
style with local suppliers. Thus creating antagonism from suppliers.
Imposition of Western style production management techniques,
concepts and feedback onto China suppliers without full comprehension of
how the supplier started off. It's akin to the US going to war with
Iraq without a full understanding of the diversity of Iraqis and
undercurrents of obstacles to change.
Simply said it's all about inexperience poor China outsourcing approach,
bad supplier management build up and too much haste to hire people to
work in or sent to China. I am seeing too many occasions when we have to
support our customers' China Procurement Offices management and
technical personnel in getting the right results from their Chinese
suppliers. The Mattel problem can be a controlled problem if they had
the right people to foresee the foreseeable problems from fast running
suppliers in a fast growing country.
Article Source: http://EzineArticles.com/862155
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